ITC Infotech Off Campus Drive 2023 | BE/ B.Tech/ MCA

ITC Infotech off campus drive 2023 : Hi Guys! The recruiters of ITC Infotech has announced the off campus drive to hire graduates. The aspirants who want to apply for ITC Infotech off campus drive can now go through our entire article to know more details for this openings. The registration link for ITC Infotech job is given in this page.

ITC Infotech Off Campus Drive 2023 Details:

Job TitleITC Infotech Off Campus Drive 2023
DescriptionITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
Work LocationBangalore, Coimbatore
Employment TypeFull Time

Job Details for ITC Infotech Off Campus Drive 2023

Job RoleIT Service Desk Analyst 
QualificationBE/ B.Tech/ MCA
Batch2019/ 2020/ 2021
ExperienceFreshers/Any
LocationBangalore
CTCBest in Industry
Last DateASAP

Job Description for ITC Infotech Off Campus Drive 2023:

  • Job brief: IT Service Desk Analyst 
  • We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.

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Responsibilities:

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information
  • Pass on any feedback or suggestions by customers to the appropriate internal team
  • Identify and suggest possible improvements on procedures.

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Skills Required for ITC Infotech Off Campus Drive 2023:

  • Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Applications
  • An ITIL qualification is preferable but not essential. MCP certification would be desirable
  • Knowledge in ServiceNow tool would be desirable
  • Strong troubleshooting knowledge in Wired, Wireless and VPN Network Active Directory and Office applications.
  • Proven experience as a help desk technician or other customer support role (2+years of experience)
  • It is 24 x 7 support. The work can be busy and demanding.
  • Willing to work any shift especially in night shifts and also weekend shifts.
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English and excellent in communication skills
  • Customer-oriented and cool-tempered

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Selection Process for ITC Infotech Off Campus Drive 2023

  • Registration
  • Assessment
  • Technical Round
  • HR Interview
  • Selection
  • Onboarding

Top Companies Hiring

Latest/ Upcoming Off Campus Drive/ Pool Campus Jobs/ Drive For 2016/2017/2018/ 2019/ 2020/ 2021/ 2022 Batch In India. 

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ITC Infotech Off Campus Drive 2023 – Important Link
To Apply for ITC Infotech IT Service Desk Analyst  Role :- Click Here

ITC Infotech Off Campus Drive – Frequently Asked Questions

1.How to apply for ITC Infotech recruitment 2023 ?

Candidates can apply on recruitment portal of ITC Infotech. To get the direct apply link, Check out the OffCampusjobsite.com.

2.Does OffCampusJobsite provide ITC Infotech job Updates?

Yes, OffCampusJobsite provides ITC Infotech Recruitment Updates.

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3. Does ITC Infotech hiring 2023 Batch ?

Infact, ITC Infotech is hiring all batches based on candidate’s Qualifications, Potential (Skills) and Experience.

4. What is ITC Infotech off campus drive ?

ITC Infotech off campus drive is an open recruitment for Fresher and Experience candidates who wants to start their career in this company.

5.Is ITC Infotech hiring in 2023 ?

Off course, ITC Infotech hiring many graduates for multiple positions for their company in 2023.

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6.Does ITC Infotech off campus drive for 2020 and 2021 batch ?

Still ITC Infotech is hiring 2020/ 2021/ 2022 as a fresher if you haven’t started your career anywhere yet. It is a best platform to commence your professional journey also you will get more knowledge and opportunities here.

7.When does the ITC Infotech last date to apply ?

Last date for application summition was not disclosed by ITC Infotech , however try to apply as earlier as possible to get priority.

8.When will be the ITC Infotech Exam date in this 2023 Recruitment?

Exam date will be released by the ITC Infotech once your application gets confirmed by them. Test details will be shared to shortlisted candidates through e-mail.

9.What is the ITC Infotech eligibility criteria for Freshers 2023 ?

  • 80% or 8 CGPA and above in 10th standard
  • 80% or 8 CGPA  above 12th standard or Diploma
  • 80% or above in College Graduation
  • Passed out Year
  • Gap limit in education should be one year only.
  • No active backlog at the time of application or joining ITC Infotech.

 10.What is the ITC Infotech Package for Freshers 2023?

For Freshers ITC Infotech average package would be 4.5 lakhs per annum and your will get hike annually based on your performance in the company.

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