The launch of the TAFCOP consumer portal by TRAI is a significant and commendable step in the digital era. This portal serves the primary purpose of providing information about active SIM cards to users. If individuals encounter any unfamiliar or unrecognized numbers on this portal, they can take appropriate actions, such as reporting the specific number for termination. This helps in enhancing security and transparency in the telecom industry.
The TAFCOP consumer portal, available at tafcop.dgtelecom.gov.in, offers valuable features for subscribers. However, it’s important to note that there is a newer domain, tafcop.sancharsaathi.gov.in, which provides even more functionalities. Through this portal, known as TAFCOP Sanchar Saathi, users can not only track active SIM records but also block their mobile or smartphone in case it gets lost or stolen. Furthermore, users can unblock their devices by following the instructions provided on the portal.
The Tafcop consumer portal is a user-friendly platform that enables subscribers to track their active connections by logging in with their registered mobile number, linked to their Aadhar card, through either a phone or computer. The portal has already seen significant usage, with thousands of requests received and resolved, showcasing its importance and relevance in enhancing security and mitigating issues like SIM swap frauds.
Telecom Analytics for Fraud Management and Consumer Protection :
The TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) portal, introduced by the Department of Telecommunication, serves as a valuable tool for subscribers to manage their mobile connections effectively such as to help subscribers verify the number of SIM cards registered in their name online.
The Department of Telecommunication (DoT) established the TAFCOP portal to safeguard customers from fraudulent activities. It helps subscribers in identifying active mobile connections under their names and enables appropriate actions against spam and fraudulent activity. However, the primary responsibility for handling the Client Acquisition Form lies with the service providers.
The Telecom Department has implemented stricter guidelines for obtaining new SIM cards to combat fraud. These guidelines require Aadhar Card eKYC and fingerprint verification for new SIM card registrations.
The TAFCOP DGTELECOM portal has been officially launched by the Indian government for Telecom analytics, primarily for fraud management and consumer protection purposes. It offers a direct and convenient way to check the number of SIM cards registered under a user’s name from the comfort of their own home. Currently, this facility is available to consumers in specific regions.
Benefits of Using TAFCOP DGTELECOM Portal:
- SMS Intimation: Subscribers with more than nine multiple connections will be informed by SMS.
- Check Registered Connections: Consumers can check the status of connections registered under their name by logging in with a mobile number.
- Choose BSNL Fancy Numbers: TAFCOP also allows consumers to choose BSNL fancy numbers with different pricing options.
Features of TAFCOP:
- Allows customers to examine all mobile SIMs registered with their Aadhar card number.
- Aids in checking the number of mobile connections associated with a user’s name.
- Monitors various fraudulent activities or spam.
TAFCOP is currently available in specific regions, including Andhra Pradesh, Telangana, Kerala, Rajasthan, Jammu and Kashmir, Ladakh, Meghalaya, Mizoram, Tripura, Nagaland, Arunachal Pradesh, Manipur, Chandigarh, Andaman And Nicobar Islands, Lakshadweep, and Puducherry.
Eligibility Criteria for TAFCOP:
The applicant must be an Indian citizen.
To apply on the TAFCOP Portal, the following documents are required:
- Aadhar card
- Permanent Resident Certificate
- Mobile Number
- Email ID
TAFCOP Portal Details:
|Name of Portal
|TAFCOP Full Form
|Telecom Analytics For Fraud Management & Consumer Protection
|TAFCOP Portal By
|Department of Telecommunications
|Secure, Reliable Affordable, and High Quality Telecom Services
|Telecom Subscribers & TAFCOP Registered Connection
|TAFCOP Official Website
Logging in on the TAFCOP Portal:
The TAFCOP Portal (Sanchar Saathi) allows users to verify the number of SIM cards issued under their Aadhar number. You can report unrecognized numbers and take necessary actions through the portal.
- Visit the official website of Telecom Analytics for Fraud Management and Consumer Protection (TAF – COP).
- On the homepage, click on the ‘Login’ option.
- A new page will appear with login credentials.
- Enter your Username, Password, and Captcha Code.
- Click on the ‘Login’ button.
- You have successfully logged in to your TAFCOP account.
Documents Required For tracking SIM & Reporting :
For tracking active SIM:
- Only an active mobile number linked with your Aadhar ID is needed.
For reporting lost/stolen mobile devices:
- Bill invoice
- Police complaint
- Valid ID proof (Aadhar, Passport, Driving Licence, etc.)
Steps to Check SIM Card Status:
To check the number of active connections registered under their name,
- Visit the TAFCOP Consumer Online portal https://www.sancharsaathi.gov.in/
- Enter your ten-digit active mobile number and click on “Get OTP.”
- You will receive an OTP on your mobile.
- Enter the OTP and validate to view the list of active connections linked to your Aadhar card.
- Review the listed mobile numbers carefully. If you find any numbers that you are not using, report them to the TAFCOP Board.
- To report a fraudulent number, tick the “This is not my Number” checkbox on the TAFCOP page. If you don’t find any unused mobile numbers on the list, you can select “Not required.”
- Finally, click on the “Report” button.
How to Verify Online Connections Registered on the TAFCOP DGTELECOM Portal:
- Visit the official website of TAFCOP at the Sanchar portal:
- On the homepage, look for the option ‘Know your mobile connections’ and click on it.
- You will be directed to a new web page, which will require you to provide your mobile number and OTP (one-time password).
- Enter the OTP received on your mobile and the captcha code displayed on the page.
- Click on the ‘Login’ button to proceed.
- After successful verification, your registered online connections will be displayed on the screen.
Steps to Check If Your Mobile Number Is Linked to Aadhar:
- Visit the official website of UIDAI: www.uidai.gov.in.
- Enter your Aadhar number, mobile number, and security code (Captcha).
- Click ‘Send OTP.’
- If your mobile number is linked to your Aadhar, you will receive an OTP. Enter the OTP to verify your mobile number.
- If your mobile number is not linked to your Aadhar, you will get a message stating, “Your mobile number is not involved in our records.”
Steps to Link Mobile Number with Aadhar:
- Download the Aadhar update correction form from the UIDAI website or get it from the nearest Aadhar Centre.
- Fill in the required details in the form and attach a copy of your Aadhar Card and photo identification documents such as a PAN card, passport, voter ID, etc.
- Submit the form at the Aadhar Centre where your biometrics and demographic information will be verified.
- You will receive an acknowledgment slip, and your mobile number will get linked to Aadhar within a few days.
Alternatively, you can visit the telecom service provider’s store, provide your Aadhar Card and mobile number, and undergo biometric verification. After successful verification, you will receive an OTP to complete the process.
Tracking Lost or Stolen Mobile Devices:
- Visit the official website of CEIR (Sanchar Saathi).
- Navigate to ‘Block your lost/stolen mobile (CEIR).’
- Complete the request form, which is divided into three stages:
- Device information.
- Lost information.
- Mobile owner’s personal information.
- Enter all the required details in each section.
- Upload the purchase invoice, police station complaint, and address proof (Aadhar, driving license, voter card, or passport).
- Enter a valid mobile number to receive an OTP.
- Click ‘Submit,’ and you will receive a complaint number that you can use to track the status of your complaint.
Necessary Action for TAFCOP Aadhaar Link on More Than 9 SIM Cards:
If you have more than 9 SIM cards linked to your Aadhar, you can take necessary action as follows:
- Open the official website of TAF COP.
- Enter your active mobile number.
- Log in via any active SIM card linked with your Aadhar ID.
- Verify via OTP and captcha code and click on ‘Login.’
- A list of mobile numbers will appear. If any number is not required or unrecognized, click ‘Not my number’ or ‘Not required’ to remove it.
Downloading the TAFCOP App:
- Visit the official website of Telecom Analytics for Fraud Management and Consumer Protection (TAFCOP).
- On the homepage, select the ‘TAFCOP App Download’ option.
- You will be directed to a new page.
- Google Play Store will open.
- Click on ‘INSTALL.’
- Wait for the app to download and install on your device.
1.What is TAFCOP, and how does it protect telecom consumers in India?
- TAFCOP, short for Telecom Analytics for Fraud Management and Consumer Protection, is a government initiative aimed at safeguarding telecom consumers in India. It helps consumers track their mobile connections and report unauthorized or fraudulent activities.
2.How can I check the number of active SIM cards linked to my Aadhar card through TAFCOP?
- To check the number of active SIM cards linked to your Aadhar card via TAFCOP, visit the official portal, log in, and follow the prompts to obtain a summary of your registered mobile connections.
3.What benefits do subscribers with more than nine connections receive through TAFCOP?
- Subscribers with more than nine mobile connections receive SMS notifications from TAFCOP. This service helps them manage their connections effectively and take necessary actions.
4.How do I report an unrecognized mobile number associated with my Aadhar card through TAFCOP?
- If you come across an unrecognized mobile number associated with your Aadhar card, you can report it on TAFCOP by logging in and selecting the appropriate action, such as marking it as “not required.”
5.What documents do I need to report a lost or stolen mobile device through TAFCOP’s CEIR service?
- To report a lost or stolen mobile device through CEIR, you typically need documents like the bill invoice, police complaint report, and valid ID proof, such as Aadhar, passport, or voter ID.
6.How can I track and unblock my lost or stolen mobile device through TAFCOP?
- To track and unblock your lost or stolen mobile device via TAFCOP’s CEIR service, follow the provided guidelines, including filling in the required details and submitting relevant documents.
7.What is the eligibility criteria for using TAFCOP in India?
- To use TAFCOP, you must be an Indian citizen and provide documents such as your Aadhar card, residence certificate, mobile number, and email ID.
8.What steps are involved in linking your mobile number with your Aadhar card via TAFCOP?
- To link your mobile number with your Aadhar card using TAFCOP, follow the necessary steps, which may include downloading and submitting the Aadhar update/correction form and completing biometric verification.